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Sales Techniques

Sales Techniques

R2,700

The goal of sales is to know your customers, reach out and build a relationship with them, and provide a solution that will benefit your customers. These efforts often lead to a sale, a satisfied customer, and revenue for your Salon/Spa.

Who should do this course? Anyone working in the industry or who wants to build on existing therapy training to up-skill to the managerial level or become an entrepreneur. This course will provide you with the knowledge and skills to improve your salon/spa’s sales targets.

Allow 2-3 working days to verify your purchase.

SKU: SSMST001 Category:

Admission Requirements

This course is open to anyone working in the Beauty and Spa industry. Please submit with your application: Highest grade passed & Industry experience evidence (CV).

Course Duration

  • 3 Weeks online theory
  • Isa Carstens® Academy Certificate of Successful Completion

Course Content

  • Sales Techniques in a retail Salon/Spa environment
  • How to become a better salesperson
  • How to increase retail sales
  • Overcoming objections
  • The difference between hard sell and soft sell
  • How to sell products and services together
  • How to sell to the different Client Persona/Profiles
  • How does your leadership profile influence how you sell
  • Customer Demand

Mode of Instruction

Online Theory:
Asynchronous learning which happens online on your own schedule. Complete an assignment after each lesson to receive a certificate of successful completion for the module.

Assessment:
Assignment-based, online assessments.

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  3. I waive any claim against the Isa Carstens Academy resulting from any act or omission on my part during tuition.
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